Zapier and YouNeedABudget share key tactics for the remote-first startup “What we noticed was that product was getting shipped, customers seemed to be happy, more customers were coming in, revenue was coming in and the team was happy. All the things you kind of look for, to say ‘yeah, this is good…’ none of it seemed to be hindered [by the lack of office]. So we looked at that and said, ‘you know what? I think this remote thing… we should just do it.'” That’s Zapier CEO Wade Foster sharing the backstory of how the web-app integration company has grown to 300 people. In a detailed interview on Extra Crunch with Greg Kumparak, he breaks down the evolution — and shows off an internal tool that they built to be like Slack, but for over weeks not minutes to help solve remote-first strategic communication problems. It’s called, fittingly, Async. Greg also caught up with YouNeedABudget’s Jesse Mecham about his 115-person remote team. “You get talent,” was the big selling point to him. “You get the best talent. It's such a game-changer; we get to compete with large companies that have much larger hiring budgets because we accommodate peoples' locations. It's such a win for us, and I really hope the big… you know, Apple, Microsoft, Facebook and the like, they have lots of different offices, but I really hope they never embrace being remote completely because it gives us smaller teams with less cash an opportunity to be appealing on a different factor as far as work/life balance goes. Yeah. It's the hiring, by far.” We have more tips out this week, including a general guide to considering how to help employees make the remote transition, and a security guide for remote workers. Stay tuned for ongoing coverage. TechCrunch’s editorial team has been remote-first all decade long, and we’ve been making it a focus as the industry moved in this direction overall more recently. |
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