Hey there it's Kurt, Bloomberg's new social media reporter (and first time Fully Charged contributor). I've been thinking a lot lately about Facebook's recently announced pivot to privacy -- a companywide edict to focus on ephemeral posts like Stories, smaller communities like groups, and improve encryption for the company's messaging products. In March, Chief Executive Officer Mark Zuckerberg said that private communication is the future, and Facebook is now running full speed into its arms.
It's a smart approach. Facebook has discovered that people don't want to share all of their thoughts and photos with their entire social graph. It's essentially admitting that the pendulum has swung too far: Folks who have spent the past decade sharing their lives publicly with the world now want to share their lives with a much smaller version of it.
On Monday, though, I was reminded of why Facebook is doing this, and I'm not sure it has anything to do with privacy. At Recode's annual Code Conference, Instagram boss Adam Mosseri outlined the motivation behind the change.
"All the growth right now, really, in most of the world, is in Stories and is in messaging," he said. It was almost the same thing Zuckerberg wrote about the change in March. "Private messaging, ephemeral stories, and small groups are by far the fastest growing areas of online communication," he wrote.
In other words, Facebook is making this change because users want more intimacy, and while privacy is a useful buzzword for Facebook to associate with today, it's not the kind of privacy that people are clamoring for.
Most of Facebook's issues over the past two years have had very little to do with its inability to offer people secure, private communication, and almost everything to do with its inability to protect the personal information its users entrust the company to defend. Facebook users aren't demanding more encryption -- they're demanding more accountability. It doesn't sound like this move toward more private messaging will change the amount of data Facebook collects about people. In fact, somewhat ironically, the contents of your private messages are one of the very few bits of personal information Facebook doesn't use to target you with ads.
Which is all to say that Facebook's pivot to privacy feels like a solution to a problem Facebook doesn't really have. Encrypted messages may indeed be better for users -- they just don't solve Facebook's privacy woes.
-- Kurt Wagner
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